Shipping Policy
At NexaKart.org, we are committed to ensuring that your orders are packed securely and shipped promptly. We work with reliable courier and logistics partners to deliver products safely across India.
Please read our Shipping Policy carefully before placing an order.
1. Shipping Coverage
We currently ship to most serviceable PIN codes across India. Shipping availability depends on the service coverage of our courier partners.
2. Order Processing Time
- Orders are processed after successful payment confirmation.
- Most orders are processed within 1–2 business days.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Processing times may increase during festive seasons, promotional events, or due to high order volumes.
3. Shipping Time
Once dispatched, estimated shipping times are as follows:
- Metro Cities: 2–5 Business Days
- Tier 2 & Tier 3 Cities: 3–7 Business Days
- Remote Locations: 5–10 Business Days
Actual delivery times may vary depending on courier operations, weather conditions, local regulations, and other unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Free shipping may be offered on selected products, categories, or promotional campaigns at the sole discretion of NexaKart.
5. Shipment Tracking
Once your order is shipped, you will receive shipment confirmation along with tracking details via email, SMS, or your registered account (where applicable).
You can use the tracking number provided by the courier partner to monitor your shipment status.
6. Multiple Shipments
If your order contains multiple products from different warehouses or sellers, the items may be shipped separately. You will receive tracking information for each shipment individually.
7. Shipping Delays
Shipping may occasionally be delayed due to factors beyond our control, including but not limited to:
- Severe weather conditions.
- Natural disasters.
- Public holidays or festivals.
- Courier operational delays.
- Government restrictions or transportation disruptions.
- Incorrect shipping information provided by the customer.
We will make every reasonable effort to keep customers informed if significant delays occur.
8. Failed Delivery
If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the shipment may be returned to our warehouse.
Additional shipping charges may apply if the order needs to be re-shipped.
9. Damaged or Missing Shipments
If your shipment arrives damaged, tampered with, or incomplete, please contact our customer support within 48 hours of delivery along with photographs of the package and products.
Our team will investigate the issue and provide an appropriate resolution as per our Return Policy.
10. Contact Us
If you have any questions regarding our Shipping Policy, please contact us:
NexaKart.org
Second Floor, Office No. 1,
Shree Siddheshwar Plaza,
New VIP Road,
Vadodara – 390025,
Gujarat, India
Phone: +91 75675 74758
Email: Support@nexasofttechnology.com
Working Hours: Monday – Sunday | 9:00 AM – 8:00 PM
Last Updated: July 2026
