Payments Policy

At NexaKart.org, we provide secure and convenient payment options to ensure a safe shopping experience for our customers. All payment transactions are processed through trusted and secure payment gateways.

Please read our Payments Policy carefully before placing an order.

1. Accepted Payment Methods

We currently accept the following payment methods:

Credit Cards (Visa, MasterCard, RuPay and other major cards)
Debit Cards
UPI (Unified Payments Interface)
Net Banking
Mobile Wallets (where available)
Other payment methods offered during checkout

2. Payment Security

Your payment security is important to us. All online payments are processed through encrypted and PCI-DSS compliant payment gateways. NexaKart does not store your complete debit card, credit card, or banking credentials on its servers.

3. Order Confirmation

Your order will be confirmed only after successful payment authorization from the respective payment provider.

Once the payment is successfully received, you will receive an order confirmation via email or SMS (where applicable).

4. Failed Transactions

If your payment fails but the amount has been debited from your account, it is generally reversed automatically by your bank or payment provider.

If the amount is not reversed within the standard processing time prescribed by your bank, please contact your bank first. You may also contact our customer support with the transaction details for assistance.

5. Payment Verification

For security purposes, certain orders may require additional payment verification before processing. In such cases, our customer support team may contact you for verification.

6. Pricing

All product prices displayed on NexaKart are listed in Indian Rupees (INR).

Applicable taxes and shipping charges, if any, will be displayed during checkout before payment confirmation.

7. Refunds

Approved refunds will be processed to the original payment method used during purchase, unless otherwise agreed.

Refund processing generally takes 5–10 business days after approval, depending on your bank or payment service provider.

8. Payment Disputes

If you believe that an incorrect amount has been charged or you notice any unauthorized transaction related to your order, please contact our customer support immediately with your Order ID and payment details.

We will investigate the matter and assist in resolving genuine payment-related concerns.

9. Fraud Prevention

NexaKart reserves the right to cancel or hold any order suspected of fraudulent activity, unauthorized transactions, misuse of payment instruments, or violations of our Terms & Conditions.

Additional identity verification may be requested before processing such orders.

10. Contact Us

If you have any questions regarding our Payments Policy, please contact us:

NexaKart.org
Second Floor, Office No. 1,
Shree Siddheshwar Plaza,
New VIP Road,
Vadodara – 390025,
Gujarat, India

Phone: +91 75675 74758
Email: Support@nexasofttechnology.com
Working Hours: Monday – Sunday | 9:00 AM – 8:00 PM

Last Updated: July 2026