Prebooking Policy
At NexaKart.org, certain products may be offered for Prebooking before they are officially available for dispatch. This allows customers to reserve high-demand or upcoming products in advance.
By placing a prebooking order, you agree to the terms outlined in this Prebooking Policy.
1. What is a Prebooking?
A prebooking is an advance order placed for a product that is not yet ready for immediate shipment. The estimated dispatch or delivery date will be mentioned on the respective product page whenever available.
2. Payment for Prebooking Orders
- Prebooking orders require successful payment at the time of placing the order unless otherwise specified.
- Your order will be confirmed only after payment has been successfully received.
- Prices shown at the time of booking are final unless stated otherwise on the product page.
3. Estimated Dispatch & Delivery
The estimated dispatch or delivery dates provided for prebooking products are approximate and may change due to manufacturing schedules, supplier availability, logistics, customs clearance, or other unforeseen circumstances.
While we make every effort to meet the estimated timelines, delays may occasionally occur.
4. Order Confirmation
Once your prebooking order is successfully placed, you will receive an order confirmation via email or SMS (where applicable).
Your order will remain reserved until it is dispatched or cancelled in accordance with this policy.
5. Cancellation by Customer
Customers may request cancellation of a prebooking order before the product has been dispatched.
If cancellation is approved, any applicable refund will be processed to the original payment method after deducting charges, if applicable, in accordance with our Cancellation and Refund Policies.
6. Cancellation by NexaKart
NexaKart reserves the right to cancel a prebooking order under the following circumstances:
- The product is discontinued by the manufacturer.
- The product becomes permanently unavailable.
- Pricing or technical errors are identified.
- Payment verification fails.
- Any suspected fraudulent activity.
In such cases, eligible customers will receive a full refund of the amount paid.
7. Changes in Product Specifications
Manufacturers may update product specifications, packaging, colors, accessories, or features before the official launch.
NexaKart is not responsible for such manufacturer-initiated changes, provided the supplied product substantially matches the advertised product.
8. Delivery Priority
Prebooking orders are generally fulfilled on a first-come, first-served basis, subject to product availability and inventory allocation.
9. Returns & Warranty
Once delivered, prebooked products are covered under our standard Return Policy and any applicable manufacturer warranty, unless otherwise stated on the product page.
10. Policy Updates
NexaKart reserves the right to modify this Prebooking Policy at any time without prior notice. The latest version will always be available on our website.
11. Contact Us
If you have any questions regarding our Prebooking Policy, please contact us:
NexaKart.org
Second Floor, Office No. 1,
Shree Siddheshwar Plaza,
New VIP Road,
Vadodara – 390025,
Gujarat, India
Phone: +91 75675 74758
Email: Support@nexasofttechnology.com
Working Hours: Monday – Sunday | 9:00 AM – 8:00 PM
Last Updated: July 2026
